Welcome to Sydney Airports Bus and Limousine e-tag registration system.
Sydney Airports Ground Transport pick-up zones are for accredited operators only. For operator accreditation details please contact Transport NSW at mail@transport.nsw.gov.au or visit www.transport.nsw.gov.au
Before you will be able to gain access to any of the pick-up zones, you will need to pre-register your business, your vehicles and your e-tags on this web based registration site.
Sydney Airports’ tolls for Limousines, Buses, Shuttle Buses and Coaches are time based. This means the access fee will be charged through your e-tag account based on the length of time your vehicle remains within the pick-up zone.
If you do not have an e-tag, you will need to acquire one. Any of the e-tags used on Sydney’s toll roads will be suitable
Before you begin the registration process please ensure you have the following information available.
- E-tag CSN number/s. - This is not your etag account number.
- Accreditation number
- Vehicle registrations
- ABN Number (when registering as a company only)
ETAG ACCOUNT REGISTRATION ISSUES AND OPERATING WITHOUT A REGISTRATION
- How do I register my Company or individual business with SYD?
Log in to https://blrs.sydneyairport.com.au and follow the links to "account creation”
click “Not Registered?” on the left. You may register either a company or as an individual business. #Click here for instructions to identify your eTag code.
- If I have not registered, can I operate within Sydney Airport?
No, you must register your company or as an individual business with SYD before you can operate within Sydney Airport. You can still use public car parks just not curbside areas.
- Can I pick up customers within Sydney Airport without having signed the Licence agreement?
No, you must return a signed copy of your licence agreement to SYD before you will be approved.
- My operator status shows “Pending”, what does this mean? And can I conduct pick up customers within Sydney Airport at this time?
This means that SYD is reviewing your application, you will not be able to operate until your application is approved.
CHANGING DETAILS, ADDING AND DELETING ETAGS OR VEHICLES
- Can I use one E-tag for multiple vehicles?
No, you will be required to register one e-tag per vehicle. If you are found to be sharing, you might be charged penalty rates or get your access suspended. #Click here for instructions to identify your eTag code.
- I have a new e-tag and would like to use it on an existing registered vehicle, can I update the details through the website?
Yes, simply log into this website.
Selecting “Operator Vehicles”, then add “New Vehicle.”
Click here for instructions to identify your eTag code.
- I have recently purchased a new vehicle and would like to register it with SYD, can I update the details through the website?
Yes, simply log on to this website.
Selecting “Operator Vehicles”, then add “New Vehicle.”
You will then be able to register/add individual or multiple vehicles from your business.
Click here for instructions to identify your eTag code.
- I have recently sold a vehicle and would like to deregister the vehicle from my business, can I do this through the website?
Yes, simply log on to this website using your previously registered details.
Select “Operator Vehicles”, then “Check/Update Vehicle(s)”, then “Edit” or “Delete.”
Click here for instructions to identify your eTag code.
LIMOUSINES (Private Charter Vehicles) ADDITIONAL INSTRUCTIONS
- Is there a fee payable for picking up a passenger from Sydney airport?
Yes, payable by scanning your preregistered e-tag at the entry point to your desired pick-up location. Once you drive out and your e-tag will be scanned and charged accordingly.
- Can I leave my vehicle unattended to meet my clients within the terminal?
- International – Yes, you may leave your vehicle unattended to meet your client.
- Domestic – No, due to the proximity to the terminal we require the driver to remain with the vehicle at all times. Fines apply for such an offence. If you are required to leave your vehicle unattended you may do so only by parking at terminal court.
- If I do not have a pre-arranged booking can I park in the Hire car zones and wait for a passenger to approach me?
No, all limousine services to and from the Airport are required to be pre-arranged. It is against the law.
- If I have arrived too early, is there some where I can park and wait for my flight to arrive?
Yes, registered Booked Services Operators (BSO) may park their vehicles on Ninth Street. Unregistered Private Hire Vehicles (PHV) may park their vehicles on Ross Smith Ave.
Where can I drop off my passengers? Drivers setting down departing passengers may do so on the Departures Level roadway at the front of the terminal.
BUS, MINI-BUS AND / COACHES ADDITIONAL INSTRUCTIONS
- Is there a fee payable for picking up a passenger from Sydney airport?
Yes, an airport ground access toll is payable by scanning your preregistered e-tag at the entry point. Your e-tag will be scanned and charged accordingly on exiting.
- Can I leave my vehicle unattended to meet my clients within the terminal?
- International – Yes, you may leave your vehicle unattended to meet your client.
- Domestic – No, due to the proximity to the terminal we require the driver to remain with the vehicle at all times. Fines apply for such an offence. If you are required to leave your vehicle unattended you may do so only by parking at terminal court.
HOW TO IDENTIFY YOUR E-TAG CODE
BLRS – E-Tag Serial Numbers
Examples of RMS tags:
The 100 indicates issuer is RMS and the numbers in red are the tag numbers:
02 1905 036 100 00 4438101 40106
02 1905 036 100 00 11088032 40106
02 1905 036 100 00 10161920 40106
02 1905 036 100 00 3599904 40106
02 1905 036 100 00 5799904 40106
Examples of Interlink tags:
The 111 indicates issuer is Interlink and the numbers in red are the tag numbers:
02 1905 036 111 00 5799904 40106 S
02 1905 036 111 00 7899904 40106
02 1905 036 111 00 6003334 40106
Examples of Beep Tolling tags:
The entire number is the tag number:
1080121463
1080121602
1020121602
Examples of LinkT tags:
The white and green LinkT tags will have serial numbers as per the below 6 examples: These numbers need to be converted to shorter numbers in our system and the correct issuer must be selected, please see following examples
213403849622
220522970320
192208055929
180814235028
170814235028
150814235028
The first 10 digits must be typed into the E-tag ID box on the right hand side. The system will then generate a shorter number in the E-tag Serial Number box located on the left hand side which is greyed out.
If the number in the grey box starts with a 4 or 5 you must change the E-tag issuer to TollAust.
If the number in the grey box starts with a 3 you must leave the E-tag issuer as Roam Tolling, there are rare occasions when the issuer must be changed to TollAust, however this will be identified if there are issues during access. (Contact SYD 133 793) .